WeDry USA (WEDRY AND RESTORE LLC)
Effective date: September 30, 2026
Website: https://wedryusa.com
Contact: info@wedryus.com | (855) 933-7924
1. Who we are
WeDry USA provides water mitigation, fire restoration, mold remediation, and related property restoration services. This Privacy Policy explains how we collect, use, and share information when you use our website, contact us, or communicate with us by phone, email, or text message (SMS).
2. Information we collect
We may collect:
– Contact details (name, email, phone number, mailing/service address)
– Property and claim details you provide (damage type, insurance information, job notes)
– Communications you send us (forms, emails, calls, texts)
– Technical data such as IP address, browser type, and pages visited (via cookies or similar tools, if used on our site)
3. How we use information
We use information to:
– Respond to service requests and schedule work
– Provide customer care related to jobs, scheduling, and claims
– Send transactional or customer-care SMS if you have opted in
– Improve our website and services
– Comply with legal and insurance-related obligations
4. Text messaging (SMS)
If you opt in to SMS, WeDry USA may send customer-care texts about jobs, scheduling, claims, and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help (or call (855) 933-7924). We do not sell your mobile phone number or SMS opt-in information. Consent to receive texts is not a condition of purchasing our services. You can withdraw SMS consent at any time by replying STOP.
5. How we share information
We may share information with:
– Service providers who help us operate our business (for example phone/SMS providers, scheduling tools, or IT vendors), under appropriate confidentiality
– Insurance carriers or adjusters when needed to support a claim you asked us to assist with
– Authorities when required by law
We do not sell personal information for marketing purposes.
6. Cookies and analytics
Our website may use cookies or similar technologies for basic site function and analytics. You can control cookies through your browser settings.
7. Data retention
We keep information as long as needed for the purposes above, including job records, claims support, legal retention, and dispute resolution, then delete or anonymize it when no longer required.
8. Security
We use reasonable administrative and technical safeguards to protect information. No method of transmission or storage is 100% secure.
9. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Your choices
– Opt out of SMS anytime by replying STOP
– Request access, correction, or deletion of personal information by emailing info@wedryus.com (subject to legal limits)
– Unsubscribe from marketing emails if we send them (customer-care and transactional messages may still be sent when needed)
11. Changes
We may update this Privacy Policy. The effective date above will change when we do. Continued use of our site or services after updates means you acknowledge the revised policy.
12. Contact us
Questions about this policy:
Email: info@wedryus.com
Phone: (855) 933-7924
Mail: WEDRY AND RESTORE LLC / WeDry USA — use the business address listed on https://wedryusa.com/contact-us/